|Our Approach: Guiding Principles|
We measure success not by the volume of training or the results of test scores; we measure it by the increased value of the work that the employees produce.
We begin by asking:
Only then do we ask: What do employees have to learn that can only be learned in a training event?
Our goal is not well-trained employees; it is employees who do their work well.
Copyright 2011 Christensen/Roberts Solutions