What could be less productive than taking employees
from work to teach them to be more productive?
Improved productivity is the key
to survival and continued growth in today’s economy, and nothing is
more essential to achieving that goal than enhancing employee
Many organizations turn to
employee training courses as the obvious way to improve performance.
Unfortunately they’re the wrong choice.
The evidence is mounting and
convincing. U.S. Businesses spend about $65 billion each year for
- 70% of formal training is
forgotten within two weeks.
- Workers learn less than 15%
of what they need to know to do their jobs through formal training.
Knowledge workers still spend 1-2 hours a day searching for knowledge
needed to do their jobs.
The future belongs to
organizations that enhance employee performance while reducing—not
increasing—their reliance on inefficient and resource-draining training
For the past 17 years,
Christensen/Roberts Solutions has been helping our clients do exactly
that. The secret lies in our performance-centered approach.
NEW: Click on the link on the right to learn how
C/RS has expanded its scope with a new strategic relationship with
Taurua Concepts, recognized experts in process optimization and
forms strategic partnership with Taurus Concepts.
Hal Christensen presents on Performance Support at ASTD-NY September meeting.
Hal Christensen presents in Training Magazine Network webinar.
Audio & slides
Hal Christensen leads
panel discussion at ICELW Conference.
C/RS and WLH Consulting
Hal Christensen speaks
at the NY-Metro Chapter of STC: "How to make the workplace smarter so
employees don't always have to be."
Slides and WebEx
C/RS and Realogy win
2008 Training Magazine TIA Award for the Salesforce Coach.
C/RS wins another PCD
Award for designing ASK PA, Memorial Sloan-Kettering's workflow support
for its Patient Accounts call center operations.
discusses "The Truth about e-Learning ROI" on eLearning
C/RS receives another
Performance-Centered Design Award! The 2006 PCD Solutions Award is for
a Physician Coding Audit and Feedback System.
Release | Entry
ground-breaking QuickSuccess for Salesforce.
C/RS program cited in
Dr. Allison Rossett's latest book.
C/RS and RockeTools win
Performance-Centered Design 2005 Award for Salesforce Interactive
C/RS wins 2004 LOLA
award for Creativity in Synchronous Design: Announcement