What could be less productive than taking employees away
from work to teach them to be more productive?

Improved productivity is the key to survival and continued growth in today’s economy, and nothing is more essential to achieving that goal than enhancing employee performance.

Many organizations turn to employee training courses as the obvious way to improve performance. Unfortunately they’re the wrong choice.

The evidence is mounting and convincing. U.S. Businesses spend about $65 billion each year for training, yet:

  • 70% of formal training is forgotten within two weeks.
  • Workers learn less than 15% of what they need to know to do their jobs through formal training. Knowledge workers still spend 1-2 hours a day searching for knowledge needed to do their jobs.

The future belongs to organizations that enhance employee performance while reducing—not increasing—their reliance on inefficient and resource-draining training courses.

For the past 11 years, Christensen/Roberts Solutions has been helping our clients do exactly that. The secret lies in our performance-centered approach.

 

 

 

News & Events

C/RS wins another PCD Award for designing ASK PA, Memorial Sloan-Kettering's workflow support for its Patient Accounts call center operations.

 

Shannon Martin gives a brief recap of the inaugural episode of eLearning WebTV hosted by David Guralnick, with guest Hal Christensen where they discuss "The Truth About e-Learning ROI”: Blog Entry

 

C/RS receives another Performance-Centered Design Award! The 2006 PCD Solutions Award is for a Physician Coding Audit and Feedback System.

Press Release | Entry

 

C/RS launches ground-breaking QuickSuccess for Salesforce.

Press Release | Description

 

C/RS program cited in Dr. Allison Rossett's latest book.

Excerpt | Order

 

C/RS and RockeTools win
Performance-Centered Design 2005 Award for Salesforce Interactive Coach: Entry

 

C/RS wins 2004 LOLA award for Creativity in Synchronous Design: Announcement

 

Recent Presentations:

Hal Christensen speaks at MetroSET: Slides (PPT)
Lou Roberts speaks at TechLearn: Slides (PPT)
Hal Christensen speaks at ISPI: Slides (PPT) |
MP3 Audio